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Customer Care

Shipping & Returns

We currently ship orders nationwide, within South Africa. The delivery cost is R 90.00 per order.
After you've placed and paid for your order, it will be delivered to you within 3 - 5 working days.
 
We don’t accept returns/ exchanges on orders placed. An exception will only be made if you are unhappy with the products you received or if they were damaged while being delivered. If so,  please let us know within 5 working days of receiving your order.

Privacy Policy

We collect the following information to process and deliver your order:

  • Personal Information: Your name, email address, phone number, and delivery address.

  • Order Details: Information about the products you purchase.

  • Technical Data: Such as your device and browsing behavior (ie. browser type, and pages visited), to improve our website.

 

The information you share with us is used to:

  • Process and deliver your order to you.

  • Send you order confirmations, updates, and other relevant communications related to your purchase.

  • We share your information with our service providers who assist us in operating our website, generating invoices, processing payments, and delivering orders. 

 

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

 

We value your privacy, and are committed to ensuring a secure shopping experience. If you have any questions about how we use information you share with us, please feel free to reach out to us.

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